Privacy Policy
KPR Hotels GmbH
Waldstraße 5a
65479 Raunheim
Germany
Authorized Managing Director: Sanjna Kapoor
Phone: 06142 175070
E-Mail: ruesselsheim@flyinn-hotels.com
Operating Facility (Hotel):
Fly Inn Hotel Frankfurt Airport Rüsselsheim
Marktstraße 2–4
65428 Rüsselsheim am Main
Germany
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2. General information on data processing
We process personal data of our guests, business partners, and website visitors exclusively in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. Personal data is any information relating to an identified or identifiable natural person.
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3. Collection and storage of personal data
a) For hotel bookings
We collect the following data:
• First and last name
• Address
• Date of birth
• Nationality
• ID card or passport number (in accordance with the Federal Registration Act)
• Contact information (phone number, email)
• Payment information (e.g., credit card details, bank account information)
• Booking details (check-in and check-out dates, room category, special requests)
Legal basis: Art. 6(1)(b) GDPR (contract performance) and Art. 6(1)(c) GDPR (legal obligation – registration form requirement).
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b) During payment transactions
Payment data is processed for the purpose of handling the payment. Legal basis: Article 6(1)(b) GDPR.
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c) About booking portals
If you book through third parties (e.g., Booking.com, Expedia), we receive your data from the respective provider. Their privacy policy also applies.
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d) Video surveillance
To protect property rights and ensure safety, we use video surveillance in publicly accessible areas (e.g., entrance area, parking lot). Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest).
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e) Contact
When contacting us by phone, e-mail, or contact form, your data will be used exclusively to process your request.
Legal basis: Art. 6(1)(b) GDPR.
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f) Newsletter / Advertising
With your explicit consent, we will send you information about offers and promotions via email.
Legal basis: Art. 6(1)(a) GDPR.
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g) Website Usage & Cookies
Our website uses cookies and, where applicable, tracking tools such as Google Analytics to analyze and improve the use of the website.
Legal basis: Art. 6 para. 1 lit. a GDPR (consent).
Detailed information can be found in our cookie notice on the website.
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4. Passing on of data
Your data will only be shared with third parties if this is legally permitted or if you have consented, for example:
• IT service providers & hotel software providers
• Payment service providers (e.g., banks, credit card companies)
• Booking portals
• Authorities (e.g., registration office, police)
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5. Storage duration
• Registration forms: 1 year (according to § 30 Federal Registration Act)
• Booking and billing documents: 10 years (tax retention obligation)
• Video recordings: max. 72 hours, unless there are security-related reasons
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6. Your rights
You have the right to at any time:
• Information about the stored data
• Correction of incorrect data
• Deletion of your data (Art. 17 GDPR)
• Restriction of processing• Objection to processing
• Data portability
Please direct your inquiries to the contact address mentioned above.
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7. Right to lodge a complaint with the supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible is:
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden
Telefon: +49 611 1408-0
E-Mail: poststelle@datenschutz.hessen.de
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8. Data security
We implement technical and organizational measures to protect your data against loss, misuse, unauthorized access, and unauthorized disclosure.